Returns Policy

We have a 30 day return policy, which means you have 30 days after receiving your item to request a return.

To qualify for a return, your item must be in its original condition, unworn or unused, with tags still attached, and in its original packaging. Additionally, you will need to provide the receipt or proof of purchase.

To initiate a return, please contact us at info@sonofsine.com. Returns should be sent to the following address: 54a Heber Road, East Dulwich, London, ENG, SE22 9JZ, United Kingdom

Once your return request is approved, we will send you a return shipping label along with instructions on how to return your item. Any items that are sent back without prior approval will not be accepted. Please note also that for customers outside the United Kingdom, return shipping may take longer.

If you have any questions regarding returns, please reach out to us at info@sonofsine.com.

Damages and Issues

Upon receiving your order, please inspect it and contact us immediately if you find any defects, damages, or if you receive the incorrect item. We will address the issue promptly.

Please be aware that we do not accept returns for sale items or gift cards.

Exchanges

To exchange an item, the quickest method is to return the original item and then make a new purchase for the desired item once the return is accepted.

European Union 3-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 3 days without any reason. The item must be in its original condition, unworn or unused, with tags, and in its original packaging. A receipt or proof of purchase is also required.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 10 business days. Please note that your bank or credit card company may take additional time to process and post the refund.

If it has been more than 15 business days since your return was approved and you have not received your refund, please contact us at info@sonofsine.com.