Returns & Refunds

Returns

If your order is being delivered to a country within our European shipping zones, you have the right to return your order within 14 days of receiving it.

The 14-day return period begins on the day you receive the final item in your order.

To be eligible for a return, items must be:

• Unworn and unused
• In their original condition
• Returned with any tags attached
• Returned in their original packaging where possible
• Accompanied by proof of purchase

To request a return, please contact us at info@sonofsine.com.

Returns should be sent to:

54a Heber Road
East Dulwich
London
SE22 9JZ
United Kingdom

Customers are responsible for the cost of return shipping unless the item is faulty, damaged, or incorrect.

Items returned without first contacting us may not be accepted.

Order Cancellations

Orders may be cancelled at any time before they have been fulfilled.

Once an order has entered production or has been fulfilled, it can no longer be cancelled and must instead be returned in accordance with this policy.

To request a cancellation, please contact info@sonofsine.com as soon as possible.

Damaged, Faulty or Incorrect Items

Please inspect your order upon arrival and contact us promptly if:

• The item is damaged
• The item is faulty
• You receive the wrong item

Where an item is confirmed to be faulty, damaged, or incorrect, we will arrange an appropriate replacement, refund, or other suitable resolution.

Exchanges

We do not offer direct exchanges.

If you would like a different size, colour, or item, please return the original item and place a new order once your return has been approved.

Non-Returnable Items

Gift cards cannot be returned or refunded.

Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved.

If approved, the refund will be issued to your original payment method. Refunds are typically processed within 10 business days, although your bank or payment provider may take additional time to complete the transaction.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at info@sonofsine.com.